Condensation is a naturally occurring condition that can affect any light. It does not suggest a defect in a product, as opposed to what happens when a leak occurs, in which case there is water ingress that could lead to a system failure. The explanation contained herein is intended to help end users differentiate between these two conditions so they understand what, if anything, needs to be done.
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Condensation
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Water Ingress
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Condensation is the change of water from a gaseous form (vapor) into liquid water. It appears as small droplets of moisture inside the light.
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Water ingress describes water that leaks into the light, manifesting itself as large droplets and pooling of water that is clearly visible.
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Condensation does not cause a problem with normal operation of the light and is, therefore, NOT considered to be a defect or warrantable condition.
In fact, YIAALUX lamps are designed to allow moisture to escape and not reenter, but it takes time for the moisture to evaporate (the amount of time will depend upon whether or not the light is turned on or not). |
Sources of water ingress can vary. If a light suffers water ingress as the result of physical abuse and/or misuse, it would not constitute a manufacturing defect.
Otherwise, water ingress caused by a defect in workmanship is a warrantable item. In this event, please contact the dealer who supplied the product to schedule a return. |
Virtually all lights are prone to condensate due to the following events:
More Questions? Send an inquiry with your information and our Customer Service will contact you.
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